All items are shipped via DPD Next Day Delivery, the day prior to the date you have selected during checkout. To ensure delivery on the date you have chosen, we advise you choose a safe place to deliver your items should the receiver not be in. The safe place can be selected through DPD once you have received shipping confirmation from them. Our boxes do not fit through a letterbox so it is important to complete this if the recipient is not home.
Whilst 98% of our deliveries are made on time, there are rare occasions DPD are unable to deliver which is out of our control. We accept no liability for this and you will be given the next available delivery date.
For Monday delivery dates there are rare occasions you may receive the parcel earlier than expected on the weekend due to the DPD systems at certain depots. DPD will email you regarding when your delivery is due to arrive and you can then follow the same instructions as above.
Please ensure that you check that your delivery address is correct on checkout and on your confirmation email. If you need us to change the delivery address we will do our best to ensure this is changed before your order is dispatched, however if your order has already left our premises you will need to contact DPD. We will not take accountability for incorrect delivery addresses and you will not recieve a refund if it is delivered to the incorrect address you have given.
Contains nuts, gluten, eggs, milk, soya, preservative (Sodium Metabisulphite). All of our baked treats are made in an environment where nuts, peanuts, eggs, milk, soya, sesame, gluten and other dairy products are used. We also use products that are produced in factories that handle peanuts and nuts. For this reason we cannot guarantee they are free from traces of these allergens. If you have an allergy to any of the above we would recommend not ordering our baked goods.
All products are suitable for vegetarians. Apart from Rocky Road that is not suitable for vegetarians. All contain no alcohol.
For full Ingredients and Allergens information please click here.